So, I called my textbook supplier to see if they would still buy back last semester’s books. I was told by my husband that I may have missed the cut off for selling them back. I could not find anything on their website about buy backs, so I called the Customer Service number. This is how the conversation went…SERIOUSLY…..
The girl answers the phone
Me: Yes, I am coming this Friday to purchase my textbooks for this semester. I want to bring in last semester’s textbooks. Are you still buying back last semester’s textbooks?
Her: I THINK we are already done with that.
Me: Ok, well, can you tell me for sure?
Her: Our system is not working right now.
Me: Ok, can I talk to someone else who may know?
Her: I am sorry, what did you ask me? I was writing something and forgot what you are asking me.
Me: I am asking about your store buying back textbooks from last semester (talking really slow at this point). Should I just bring them Friday to see if I can sell them back to you?
Her: Ummm….our system is down.
Me: (Looooooong quiet pause)
Her: Well, you are coming in Friday?
Her: Just bring them then and maybe someone can tell you then.
Me: Hung up the phone.
I have no more information than when I first called. I spent money on a long distance call for an idiot to answer the phone and NOT help me. ARGH!